Reference

What You Agree to When You Use lifepassbd

Opening an account with lifepassbd means you accept these terms in full — including how deposits through bKash, Nagad, and Rocket are handled, how withdrawals are verified, and what we both expect from each account.

Applies to all accountsbKash, Nagad, Rocket coveredJurisdiction-dependent accessUpdated terms take effect on publicationContact us before disputes
lifepassbd What You Agree to When You Use lifepassbd
HOW WE HANDLE POLICY

Our Commitments Under These Terms

These commitments are specific to how lifepassbd operates your account and communicates policy changes. Every item below reflects a real process, not a general promise.

Terms Change Notice

When we update these terms, the revised version goes live on this page immediately. Continued account use after a change is posted counts as acceptance of the new version.

Account Security

Your login credentials are your responsibility. We never ask for your PIN via chat or email. Report any unauthorised access through the live chat channel without delay.

Wallet Verification

We verify that your bKash, Nagad, or Rocket wallet matches the name on your account before processing any first withdrawal. This step is non-negotiable and protects both sides.

Dispute Resolution

If you believe a transaction was processed incorrectly, raise it with us via email within seven days of the transaction date. Include the transaction ID and wallet reference for faster handling.

TERMS CONTACT PATHS

Reach Us About Any Terms Question

Live Chat Our chat team can walk you through any clause you're unsure about — especially around wallet verification steps for bKash, Nagad, or Rocket accounts.
Email Support For formal queries about account restrictions, disputed transactions, or terms changes, email us and we will respond in writing with a reference number.
Account Help Centre The help centre covers common terms questions — from how payment disputes are raised to what happens when an account is flagged for review.

Frequently Asked Questions About Our Terms

These are the questions we hear most often about how our terms work in practice — covering accounts, payments, and what to do when something goes wrong.

Yes. Every deposit made through bKash, Nagad, or Rocket falls under these terms. The wallet must be registered in your name, and we verify ownership before your first withdrawal is released.

No. Each person may hold only one account. Duplicate accounts breach these terms and we will restrict both accounts pending a review, which may result in balance forfeiture.

It is your responsibility to stop using the account if your local law no longer permits access. We may also restrict accounts if we detect activity from restricted regions, in line with these terms.

Updated terms are published on this page with a revised effective date. We do not send individual notifications for every change, so we recommend checking this page periodically.

Email our support team within seven days of the transaction. Include your wallet type — bKash, Nagad, or Rocket — the transaction ID, and the amount. We will respond with a reference number.

Yes. We may restrict or close accounts that breach these terms — including cases of wallet mismatch, duplicate accounts, or activity from ineligible regions. Pending balances are reviewed before release.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.