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How lifepassbd Handles Your Personal Information

When you open an account with us and use payment methods like bKash, Nagad, or Rocket, you share personal data.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access and correct dataCookie and device tracking disclosureData retention policy
lifepassbd How lifepassbd Handles Your Personal Information
HOW WE PROTECT DATA

Data Handling, Cookies, and Account Security

Cookies and Tracking

We use cookies to keep your session active, remember your preferred payment method, and understand which pages you visit. You can manage cookie preferences through your browser settings at any time.

Account Security Practices

Account access uses OTP verification sent to your registered mobile number. This means even if someone has your password, they cannot log in without the code sent to your phone.

Data Retention and Deletion

We keep your account data for as long as your account remains active and for any period required by applicable law. Once you close your account, personal data not needed for legal compliance is removed.

Requesting Changes to Your Data

You can request access to the personal data we hold, ask us to correct inaccurate details, or request deletion where local law permits it. Contact us via live chat or support email to start the process.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Email Support Send your data access, correction, or deletion requests to our support email. We aim to acknowledge your request and respond with next steps within a reasonable time.
Live Chat Open the live chat window from any page on lifepassbd. Our support team can direct your privacy query to the right handler without you needing to wait for an email reply.
Account Help Desk For wallet-linked data concerns — such as a bKash or Nagad number you need updated on your account — use the account help section after logging in for the fastest resolution path.

Your Privacy Questions Answered

We collect your name, mobile number, and the wallet details — bKash, Nagad, or Rocket — you use to fund your account. Device and session data is also logged automatically on each visit.

Your wallet number is shared only with the payment processor needed to complete your transaction. We do not sell or pass your bKash, Nagad, or Rocket details to unrelated third parties.

Contact us through live chat or our support email with a data access request. We will confirm your identity and provide details of the personal information we hold on your account.

Yes, where local law permits it. Once your account is closed and any legally required retention period has passed, we remove personal data that is no longer needed for compliance or security purposes.

We use cookies for session management, payment method memory, and page analytics. You can adjust or block cookies through your browser settings, though some account functions may not work correctly without them.

This policy covers all data collected via lifepassbd. Whether you can access and use the platform depends on your local law and eligible region — legal access is your responsibility to confirm.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.